September 27, 2024

Updated Mar-2022 3313 Exam Practice Test Questions [Q39-Q53]

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Updated Mar-2022 3313 Exam Practice Test Questions

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Avaya 3313 Exam Syllabus Topics:

Topic Details
Topic 1
  • Explain how to perform upgrades to a SIP enabled Avaya Aura Contact Center
Topic 2
  • Describe component relationships and interactions in a SIP-based AACC solution

 

NO.39 Which two virtualization environments does Avaya Aura Contact Center (AACC) support? (Choose two.)

 
 
 
 

NO.40 While troubleshooting routing issues in the contact center, from Historical Reporting, you access the CDN (Route Points) Statistics report.
Which three contact information is provided in this report that can be used to identify issues? (Choose three.)

 
 
 
 

NO.41 You created a user in Center Manager Administration (CCMA), but the user is not able to login as user after mapping this account.
Which utility can user to verify what accounts have been created and mapped on the CCMA server?

 
 
 
 

NO.42 Which two visualization technologies are supported for Avaya Aura Contact Center (AACC)? (Choose two.)

 
 
 
 
 

NO.43 A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as “Assigned”.
What has caused this condition?

 
 
 
 

NO.44 You are planning an Avaya Aura Contact Center (AACC) deployment. I he Information Technology department has requested that you specify host names (or the AACC servers.
Whit h two hostnames meet the server naming requirements specified by Avaya and RFC 1123? (Choose two.)

 
 
 
 
 

NO.45 Which two Avaya Aura Contact Center (AACC) Log files can be analyzed using the Avaya SIP Sleuth tool?
(Choose two.)

 
 
 
 

NO.46 The Avaya Grep SipSequence.html report is generated from a call’s SIP Message, and graphically displays the call flow through endpoints and route points.
Which three column headers are key headers in the SipSequence.html ladder diagram? (Choose three.)

 
 
 

NO.47 You want to install the Service Packs on Avaya Aura Contact Center (AACC) co-resident server that contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control Toolkit (CCT). You have downloaded the Service Packs from the Avaya website.
How can the Service Packs be installed using the Avaya Update Manager?

 
 
 
 

NO.48 Which three statements regarding an Avaya Aura Media serve (AAMS) high availability (HA) solution are true? (Choose three.)

 
 
 
 

NO.49 While troubleshooting a communication control (CCT) issue, Avaya support has requested an archive of all current CCT log files.
How would you make an archive of the log files to provide to support personnel?

 
 
 
 

NO.50 At an elevated level, engineers have designed the architecture ol SH’ around ttv<> varlel les of component s.
Which SIP component is comprised of two subcomponents, where one component initiates SIP the other component responds to requests?

 
 
 
 
 

NO.51 Real displays are not being updated with data. You suspect that CCMA is not receiving real-time data from CCMS.
To verify that the Multicast transmission is being received from the CCMS you open a command prompt window and type which command?

 
 
 
 

NO.52 A technician is troubleshooting a hung call under public tabular Displays > standard Skillset Display.
When using the phantom scan utility (Pscan) to view waiting calls, what will occur when you select a Call ID click the Clear button?

 
 
 
 

NO.53 The Avaya SIP Sleuth tool is used for viewing, analyzing, filtering and querying SIP message logs. Which two logs does Avaya SIP Sleuth support? (Choose two.)

 
 
 
 

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