100% Free Real Updated CIS-ITSM Questions & Answers Pass Your Exam Easily [Q131-Q148]

Q131. A Parent Incident is updated to reflect a new Priority and a new Assignment Group. Which of the following represents corresponding updates made automatically to child Incidents?

Q132. The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.
What can the administrator do to meet this request?

Q133. When implementing ServiceNow, deleting demo data and populating foundation data is often the first step.

Q134. How to make the problem state move to “Resolved” instead of “Closed” when the “Accept Risk” button is clicked.

Q135. A developer gets an error saying “Maximum Trigger Depth Exceeded.”
What is a possible reason to get this error message?

Q136. In the baseline platform configuration, a Configuration Item must be specified before Approvals are requested for a Change Request.

Q137. An Apex class does not achieve expected code coverage. The testSetup method explicitly calls a method in the Apex class.
How can the developer generate the code coverage?

Q138. Requirements gathered in workshops should be validated against scope before adding them to the backlog.

Q139. Which of the following represents a benefit of implementing Knowledge Management?

Q140. Which field on the incident table automatically tracks the TOTAL elapsed time between when an incident is created until the time it is resolved?

Q141. A developer is writing a Visualforce page that queries accounts in the system and presents a data table with the results. The users want to be able to filter the results based on up to five fields. However, the users want to pick the five fields to use as filter fields when they run the page.
Which feature of Apex code is required to facilitate this solution?

Q142. What should you do to customize the fields that get copied from incident when creating a problem from an incident?

Q143. Which of the following can be used to standardize the body of Outbound email notifications?

Q144. ServiceNow is limited to a single Knowledge Base for all users of the platform to access.

Q145. Which of the following are valid Request States? (Choose all that apply.)

Q146. Which three types of prices can the system administrator set for an organization’s products? (Choose three.)

Q147. Which of the following user feedback actions are stored in kb_feedback table? (Choose all that apply.)

Q148. A sales manager wants to edit the opportunities owned by the sales team. The manager does NOT have Edit access to the Opportunity object.
What is a recommended solution?