Free SAP C_THINK1_02 Study Guides Exam Questions & Answer [Q17-Q34]

Q17. What is inspiration (Emphasize), Ideation (Create), Implementation (test)?
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Q18. During an interview, you should minimize yes/no questions and instead ask
______________________questions.
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Q19. What is the correct sequence of phases for the Design Thinking process?

Q20. In which phase of the Design Thinking process is the focus on creating choices?

Q21. These interviews are conducted after a customer has purchased or used a product/service.
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Q22. Inspiration (1st phase of design thinking) starts with a broad problem, or what is called
________________________________________.
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Q23. What software is a good practice to support virtual workshops? Note: There are 2 correct Answers to this question.

Q24. Who first adopted Design Thinking for a business context?

Q25. What is the Design Thinking pattern of the ideation phase? Note: There are 2 correct Answers to this question.

Q26. Design thinkers welcome_____________________and see them as opportunitiesto identify innovative solutions.
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Q27. What are the components you typically capture in a customer journey map? Note: There are 3 correct Answers to this question.

Q28. When customer development and product development happen simultaneously?
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Q29. What do you define during the scoping phase? Note: There are 3 correct Answers to this question.

Q30. Which is a process of constructive conflict that merges into unifying solutions through the power of observation, synthesis, searching and generating alternatives, critical thinking, feedback, visual representation, creativity, problem solving, and value creations?
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Q31. Referring to the Blue Ocean Strategy, what are elements of the REICC technique? Note: There are 3 correct Answers to this question.

Q32. Working with sticky notes is a key activity in many Design Thinking workshops. What rules would you set when using sticky notes?
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Q33. A useful interview technique that gives a way to delve into a problem one layer at a time. (Starts with the challenges they are facing and ends up at what emotions are driving their actions) Note: There are 1 correct answers to this question.

Q34. What are key Design Thinking use cases from a business/ IT perspective? Note: There are 2 correct Answers to this question.