[2023] CPUX-F by UXQB Certification Actual Free Exam Practice Test [Q35-Q56]

QUESTION 35
Fill in the blanks:
The main purpose of personas and___________is to identify user needs and make it easier for designers, developers and other stakeholders to understand who the users are, what they do, what their obstacles are, and to facilitate discussions within the design team.

QUESTION 36
Which one of the following best describes the purpose of personas?

QUESTION 37
What is a usability finding? Select two

QUESTION 38
Choose two statements about card sorting that are correct

QUESTION 39
A context of use description describes:
a.______________ in the form of user group profiles and personas;
b.______________ in the form of as-is scenarios;
c.______________ in the form of task models, as-is scenarios or user journey maps;
d.______________ in the form of lists or as-is scenarios;
e. ______________in the form of as-is scenarios.

QUESTION 40
Choose three correct statements on the definition of a user survey.

QUESTION 41
What are qualitative user requirements?

QUESTION 42
VisitDenmark is planning an app that lets visitors search for attractions, events and restaurants in Denmark.
Which two of the following remarks from an interviewer during an interview about the new app adhere to the master-apprentice principle?

QUESTION 43
Which one of the following deliverables are created during the activity “EVALUATE THE DESIGNS AGAINST USER REQUIREMENTS?

QUESTION 44
The options below include some of the activities in a human-centred design process. Which one of these options lists those activities in the correct order?

QUESTION 45
24. “HappyHolidays” sells package holidays through their website, happyholidays.com Alice and Bob are friends. Alice books a trip to Crete on happyholidays.com for her and Bob; she emails the boarding passes to Bob to print out.
David is a customer service representative for HappyHolidays; he uses happyholidays.com to help people who phone the call centre.
Carol is a retired surgeon. She is struggling to book a holiday to Nice on happyholidays.com so she calls HappyHolidays and talks to David; David talks Carol through completing the booking herself. Which one of the following statements is correct?

QUESTION 46
Which one of the following best describes a “Post-session interview?

QUESTION 47
Your team is ready to launch a new car rental website. Because of time constraints you have not had time to conduct usability tests of the website during its design. Your manager now asks you to conduct a usability test.
Your team members are sceptical towards usability.
If we assume that there are no major budget constraints, which one of the following actions would be most beneficial for the project?

QUESTION 48
16. Alice and Bob have a passion for the theatre. For Bob’s birthday, Alice decides to buy them both theatre tickets. She goes online to find and book tickets for a production that she thinks they will both enjoy. After the performance, Alice talks to Bob about the whole experience
1. The online ads that attracted Alice to the website claimed “Buy your tickets in under 60 seconds!
Guaranteed!” It took Alice about 5 minutes to buy her tickets. “I couldn’t work out how to select my tickets – that made me feel stupid”, Alice explains to Bob
2. Alice thought the website looked attractive
3. Once she had selected the tickets, the checkout process seemed easy
4. When Alice and Bob arrived at the theatre, they were told that their printed tickets were not valid; they argued with the usher for ten minutes before someone in the box office confirmed their tickets were genuine and they were allowed in
5. Alice pre-ordered their interval drinks on the website, as they were offering a 2-for-1 deal. When she went to collect the drinks the barman had no record of her order.
6. The description of the credit card transaction that appeared on Alice’s bank account was unintelligible; Alice was only able to work out what the transaction was because she recognised the amount. Which one of the following statements about Alice’s user experience of the website is correct?

QUESTION 49
A car rental website does not offer users the opportunity to cancel a reservation. An analysis of the context of use shows that users need this function. Which one aspect of the ISO 9241 definition of usability is violated by this website?

QUESTION 50
The stage REFINED DESIGN involves- choose three:

QUESTION 51
The figure below shows the relationship between human-centred design activities according to ISO 9241 -210.
Which two errors does this drawing contain?

QUESTION 52
Fill in the blanks:
A usability_________ shows what representative users are able to accomplish with the interactive system when they carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.

QUESTION 53
Which two of the following statements about user needs are correct?

QUESTION 54
Which two of the following are part of the information architecture?

QUESTION 55
Fill in the blanks;
A user experience professional is a professional who has one or more of the following responsibilities in a project:
1. Planning and managing the____________ design process;
2. Identifying and describing the____________:
3. Deriving the_________ requirements;
4. Creating the___________architecture and the navigation structure;
5. Defining and conceiving the interaction between humans and the interactive system based on the context of_________;use and the
6. Designing the graphic part of the__________;
7. Carrying out___________ of user interfaces in various stages of realisation See answers below.

QUESTION 56
Which two of the following statements best describe why it’s important to distinguish between tasks and subtasks?