September 27, 2024

Get Instant Access of 100% REAL 220-1002 DUMP Pass Your Exam Easily [Q304-Q327]

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Get Instant Access of 100% REAL 220-1002 DUMP Pass Your Exam Easily

220-1002 Free Exam Questions with Quality Guaranteed

Q304. A technician is helping a remote user who has a Windows issue. The user is working from a shared office space and is not on the corporate network. Which of the following remote access methods is MOST likely to be successful in this case?

 
 
 
 

Q305. A local administrator wants to perform updates on a user’s Windows 8 1 workstation at regular intervals. Between the hours of 5:00 pm and 7:30 am the workstation is unused and periodically powered down.
Which of the following describes how the administrator would ensure updates are run without disrupting the user?

 
 
 
 

Q306. Which of the following should a technician do FIRST before opening a computer case to replace a part?

 
 
 
 

Q307. A user’s mobile social media application Is sending emails on behalf of the user. However, the user has not authorized any new permissions for the social media application. The user only has this application installed on their
‘smart phone and no other devices. Which of the following should a technician perform to resolve the issue?

 
 
 
 

Q308. A technician accessed a network share from a computer joined to workgroup. The technician logged in as “user1” and directed the computer to save the username and password. Several weeks later, the technician wants to log in to this network share using the administrator account. The computer does not prompt for a username and password, but it automatically logs in to the network share under the “user1” account. Which of the following would allow the technician to log in using the “administrator” username?

 
 
 
 
 

Q309. A technician is PXE booting a computer. Which of the following is the technician MOST likely performing on the computer?

 
 
 
 

Q310. A technician responds to a call from a user who claims to have a virus on a workstation. The technician observes the following notification from the system tray:
There are 1033 infected files on this computer. Click here to disinfect.
The link is blocked by the corporate content filter and displays a message stating the site contains known malware. Which of the following should the technician complete to secure the computer with MINIMAL impact to the user?

 
 
 
 

Q311. A user in a SOHO wants to allow Joe, a remote technician, to connect securely to the user’s workstation Joe informs the user that the VPN was successful, but he still cannot connect. Which of the following settings in the SOHO router MOST likely need to be adjusted?

 
 
 
 
 

Q312. Joe, a user, is gelling replies to an email message he never sent Joe contacts the help desk to ask what he should do.
Which of the following should the help desk technician recommend FIRST to Joe?

 
 
 
 

Q313. A user’s computer is quick to boot up but very slow at login. It tends to get faster throughout the day. A technician checks the RAM usage, and it looks fine during the day. The slowdown is MOST likely being caused by too many:

 
 
 
 

Q314. Joe, an employee, took a company-issues Windows laptop home, but is having trouble connecting to any of the shares hosted on his home media server. Joe has verified he is connected to the Internet.
Which of the following would explain why Joe cannot access his personal shares?

 
 
 
 

Q315. A customer is missing files from the Desktop and Documents folders after logging on to a PC. A technician looks in the Recycle Bin for the items, but nothing is there. Which of the following steps should the technician take NEXT?

 
 
 
 

Q316. Joe, a technician, is configuring advanced security settings on a SOHO router. Joe cannot locate the settings he intends to change, but the online vendor documentation has instructions for configuring those settings.
Which of the following should the technician perform?

 
 
 
 

Q317. A user receives an email on a company smartphone. When trying to open the email, the user gets a message stating the email is encrypted, and the user cannot open it. The user forwards the email to a personal email account and receives the same message. The user calls the IT department to ask for help. To decrypt the message, the technician tells the user to contact the sender of the message to be able to exchange:

 
 
 
 

Q318. In which of the following file extension types would a user expect to see the command. “net use T:
serverfiles’?

 
 
 
 

Q319. A user reports that an application has been closing unexpectedly for the past two days when posting transactions. When an administrator attempts to access the application, it generates an error stating a data library is missing.
Which of the following should a technician attempt FIRST?

 
 
 
 

Q320. A company is implementing a work-from-home policy. As a result, the security team needs to provide guidelines and recommendations to secure such an infrastructure and have more control over users’ mobile devices. Which of the following should the security administrator recommend? (Choose two.)

 
 
 
 
 
 

Q321. Ann, a network engineer, wants to use FTP to back up and push configurations to several switches she is updating. Ann starts the FTP service on her PC and places the new configuration in the correct directory. However, she cannot communicate with the PC using FTP from the switch. Which of the following must Ann do to allow FTP communications?

 
 
 
 

Q322. A technician is selling up a computer that will have a hypervisor installed. The technician checks the specifications of the available computer. Which of the following specifications are MOST important to consider? (Select TWO)

 
 
 
 
 
 

Q323. A user in a SOHO wants to allow Joe, a remote technician, to connect securely to the user’s workstation. Joe informs the user that the VPN was successful, but he still cannot connect.
Which of the following settings in the SOHO router MOST likely need to be adjusted?

 
 
 
 
 

Q324. A technician is working on an infected computer. After running a scan and removing the malicious software, only one issue remains. When opening up the browser, it is redirected to an unwanted site. The technician checks the home page settings, and they are correct. The technician types the home page address in the browser, and it is still redirected.
Which of the following does the technician need to edit to resolve this issue?

 
 
 
 

Q325. A customer reports that a phone’s battery does not last as long as expected. Which of the following would be the BEST way to resolve the short battery life issue and maintain phone functionally?

 
 
 
 
 

Q326. A technician is installing an application on a Linux system using the Bash shell console. Which of the following extensions should the technician select to install the application?

 
 
 
 

Q327. A network administrator wants to plan a major OS upgrade of the router, which acts as a default gateway
in an organization. The administrator has documented the purpose of the change, scoped the change, and
completed a comprehensive risk analysis. Which of the following is an important part of the change
request process for which the administrator still must plan?

 
 
 
 

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