September 27, 2024

[Q288-Q306] Pass 220-1002 Exam in First Attempt Guaranteed 100% Cover Real Exam Questions [Apr-2023]

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Pass 220-1002 Exam in First Attempt Guaranteed 100% Cover Real Exam Questions [Apr-2023]

Valid 220-1002 test answers & CompTIA 220-1002 exam pdf

CompTIA 220-1002 Exam Syllabus Topics:

Topic Details

Operating Systems – 27%

Compare and contrast common operating system types and their purposes. 1. 32-bit vs. 64-bit

  • RAM limitations
  • Software compatibility

2. Workstation operating systems

  • Microsoft Windows
  • Apple Macintosh OS
  • Linux

3. Cell phone/tablet operating systems

  • Microsoft Windows
  • Android
  • iOS
  • Chrome OS

4. Vendor-specific limitations

  • End-of-life
  • Update limitations

5. Compatibility concerns between operating systems

Compare and contrast features of Microsoft Windows versions. 1. Windows 7
2. Windows 8
3. Windows 8.1
4. Windows 10
5. Corporate vs. personal needs

  • Domain access
  • BitLocker
  • Media center
  • BranchCache
  • EFS

6. Desktop styles/user interface

Summarize general OS installation considerations and upgrade methods. 1. Boot methods

  • Optical disc(CD-ROM, DVD, Blu-ray)
  • External drive/flash drive (USB/eSATA)
  • Network boot (PXE)
  • Internal fixed disk (HDD/SSD)
  • Internal hard drive (partition)

2. Type of installations

  • Unattended installation
  • In-place upgrade
  • Clean install
  • Repair installation
  • Multiboot
  • Remote network installation
  • Image deployment
  • Recovery partition
  • Refresh/restore

3. Partitioning

  • Dynamic
  • Basic
  • Primary
  • Extended
  • Logical
  • GPT

4. File system types/formatting

  • ExFAT
  • FAT32
  • NTFS
  • CDFS
  • NFS
  • ext3, ext4
  • HFS
  • Swap partition
  • Quick format vs. full format

5. Load alternate third-party drivers when necessary
6. Workgroup vs. Domain setup
7. Time/date/region/language settings
8. Driver installation, software, and Windows updates
9. Factory recovery partition
10. Properly formatted boot drive with the correct partitions/format
11. Prerequisites/hardware compatibility
12. Application compatibility
13. OS compatibility/upgrade path

Given a scenario, use appropriate Microsoft command line tools. 1. Navigation

  • dir
  • cd
  • ..

2. ipconfig
3. ping
4. tracert
5. netstat
6. nslookup
7. shutdown
8. dism
9. sfc
10. chkdsk
11. diskpart
12. taskkill
13. gpupdate
14. gpresult
15. format
16. copy
17. xcopy
18. robocopy
19. net use
20. net user
21. [command name] /?
22. Commands available with standard privileges vs. administrative privileges

Given a scenario, use Microsoft operating system features and tools. 1. Administrative

  • Computer Management
  • Device Manager
  • Local Users and Groups
  • Local Security Policy
  • Performance Monitor
  • Services
  • System Configuration
  • Task Scheduler
  • Component Services
  • Data Sources
  • Print Management
  • Windows Memory Diagnostics
  • Windows Firewall
  • Advanced Security
  • Event Viewer
  • User Account Management

2. MSConfig

  • General
  • Boot
  • Services
  • Startup
  • Tools

3. Task Manager

  • Applications
  • Processes
  • Performance
  • Networking
  • Users

4. Disk Management

  • Drive status
  • Mounting
  • Initializing
  • Extending partitions
  • Splitting partitions
  • Shrink partitions
  • Assigning/changing drive letters
  • Adding drives
  • Adding arrays
  • Storage spaces

5. System utilities

  • Regedit
  • Command
  • Services.msc
  • MMC
  • MSTSC
  • Notepad
  • Explorer
  • Msinfo32
  • DxDiag
  • Disk Defragmenter
  • System Restore
  • Windows Update
Given a scenario, use Microsoft Windows Control Panel utilities. 1. Internet Options

  • Connections
  • Security
  • General
  • Privacy
  • Programs
  • Advanced

2. Display/Display Settings

  • Resolution
  • Color depth
  • Refresh rate

3. User Accounts
4. Folder Options

  • View hidden files
  • Hide extensions
  • General options
  • View options

5. System

  • Performance (virtual memory)
  • Remote settings
  • System protection

6. Windows Firewall
7. Power Options

  • Hibernate
  • Power plans
  • Sleep/suspend
  • Standby

8. Credential Manager
9. Programs and features
10. HomeGroup
11. Devices and Printers
12. Sound
13. Troubleshooting
14. Network and Sharing Center
15. Device Manager
16. BitLocker
17. Sync Center

Summarize application installation and configuration concepts. 1. System requirements

  • Drive space
  • RAM

2. OS requirements

  • Compatibility

3. Methods of installation and deployment

  • Local (CD/USB)
  • Network-based

4. Local user permissions

  • Folder/file access for installation

5. Security considerations

  • Impact to device
  • Impact to network
Given a scenario, configure Microsoft Windows networking on a client/desktop. 1. HomeGroup vs. Workgroup
2. Domain setup
3. Network shares/administrative shares/mapping drives
4. Printer sharing vs. network printer mapping
5. Establish networking connections

  • VPN
  • Dial-ups
  • Wireless
  • Wired
  • WWAN (Cellular)

6. Proxy settings
7. Remote Desktop Connection
8. Remote Assistance
9. Home vs. Work vs. Public network settings
10. Firewall settings

  • Exceptions
  • Configuration
  • Enabling/disabling Windows Firewall

11. Configuring an alternative IP address in Windows

  • IP addressing
  • Subnet mask
  • DNS
  • Gateway

12. Network card properties

  • Half duplex/full duplex/auto
  • Speed
  • Wake-on-LAN
  • QoS
  • BIOS (on-board NIC)
Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating systems. 1. Best practices

  • Scheduled backups
  • Scheduled disk maintenance
  • System updates/App Store
  • Patch management
  • Driver/firmware updates
  • Antivirus/Anti-malware updates

2. Tools

  • Backup/Time Machine
  • Restore/Snapshot
  • Image recovery
  • Disk maintenance utilities
  • Shell/Terminal
  • Screen sharing
  • Force Quit

3. Features

  • Multiple desktops/Mission Control
  • Key Chain
  • Spot Light
  • iCloud
  • Gestures
  • Finder
  • Remote Disc
  • Dock
  • Boot Camp

4. Basic Linux commands

  • ls
  • grep
  • cd
  • shutdown
  • pwd vs. passwd
  • mv
  • cp
  • rm
  • chmod
  • chown
  • iwconfig/ifconfig
  • ps
  • su/sudo
  • apt-get
  • vi
  • dd
  • kill

Security – 24%

Summarize the importance of physical security measures. 1. Access control vestibule
2. Badge reader
3. Smart card
4. Security guard
5. Door lock
6. Biometric locks
7. Hardware tokens
8. Cable locks
9. Server locks
10. USB locks
11. Privacy screen
12. Key fobs
13. Entry control roster
Explain logical security concepts. 1. Active Directory

  • Login script
  • Domain
  • Group Policy/Updates
  • Organizational Units
  • Home Folder
  • Folder redirection

2. Software tokens
3. MDM policies
4. Port security
5. MAC address filtering
6. Certificates
7. Antivirus/Anti-malware
8. Firewalls
9. User authentication/strong passwords
10. Multifactor authentication
11. Directory permissions
12. VPN
13. DLP
14. Access control lists
15. Smart card
16. Email filtering
17. Trusted/untrusted software sources
18. Principle of least privilege

Compare and contrast wireless security protocols and authentication methods. 1. Protocols and encryption

  • WEP
  • WPA
  • WPA2
  • TKIP
  • AES

2. Authentication

  • Single-factor
  • Multifactor
  • RADIUS
  • TACACS
Given a scenario, detect, remove, and prevent malware using appropriate tools and methods. 1. Malware

  • Ransomware
  • Trojan
  • Keylogger
  • Rootkit
  • Virus
  • Botnet
  • Worm
  • Spyware

2. Tools and methods

  • Antivirus
  • Anti-malware
  • Recovery console
  • Backup/restore
  • End user education
  • Software firewalls
  • DNS configuration
Compare and contrast social engineering, threats, and vulnerabilities. 1. Social engineering

  • Phishing
  • Spear phishing
  • Impersonation
  • Shoulder surfing
  • Tailgating
  • Dumpster diving

2. DDoS
3. DoS
4. Zero-day
5. On-path attack (previously known as man-in-the-middle attack)
6. Brute force
7. Dictionary
8. Rainbow table
9. Spoofing
10. Non-compliant systems
11. Zombie

Compare and contrast the differences of basic Microsoft Windows OS security settings. 1. User and groups

  • Administrator
  • Power user
  • Guest
  • Standard user

2. NTFS vs. share permissions

  • Allow vs. deny
  • Moving vs. copying folders and files
  • File attributes

3. Shared files and folders

  • Administrative shares vs. local shares
  • Permission propagation
  • Inheritance

4. System files and folders
5. User authentication

  • Single sign-on

6. Run as administrator vs. standard user
7. BitLocker
8. BitLocker To Go
9. EFS

Given a scenario, implement security best practices to secure a workstation. 1. Password best practices

  • Setting strong passwords
  • Password expiration
  • Screensaver required password
  • BIOS/UEFI passwords
  • Requiring passwords

2. Account management

  • Restricting user permissions
  • Logon time restrictions
  • Disabling guest account
  • Failed attempts lockout
  • Timeout/screen lock
  • Change default admin user account/password
  • Basic Active Directory functions
    1. Account creation
    2. Account deletion
    3. Password reset/unlock account
    4. Disable account

3. Disable autorun
4. Data encryption
5. Patch/update management

Given a scenario, implement methods for securing mobile devices. 1. Screen locks

  • Fingerprint lock
  • Face lock
  • Swipe lock
  • Passcode lock

2. Remote wipes
3. Locator applications
4. Remote backup applications
5. Failed login attempts restrictions
6. Antivirus/Anti-malware
7. Patching/OS updates
8. Biometric authentication
9. Full device encryption
10. Multifactor authentication
11. Authenticator applications
12. Trusted sources vs. untrusted sources
13. Firewalls
14. Policies and procedures

  • BYOD vs. corporate-owned
  • Profile security requirements
Given a scenario, implement appropriate data destruction and disposal methods. 1. Physical destruction

  • Shredder
  • Drill/hammer
  • Electromagnetic (Degaussing)
  • Incineration
  • Certificate of destruction

2. Recycling or repurposing best practices

  • Low-level format vs. standard format
  • Overwrite
  • Drive wipe

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Q288. A technician recently built a gaming PC with a multicode CPU, 32GB DDR4 memory, a 1TB SSD. and a high-end GPU The technician installed the OS and a new game but noticed the frame-rate performance was much lower than expected Which of the following should the technician do NEXT to address the performance issues?

 
 
 
 

Q289. A technician is alerted to a virus on a PC. The technician isolates the PC from the network.
After verifying there are no other infected PCs on the network, which of the following is the SAFEST method for the technician to use to clean the infected PC?

 
 
 
 

Q290. A technician just replaced a network copier’s toner cartridges and wants to dispose of the used ones. Which of the following represents the BEST way to handle the waste?

 
 
 
 

Q291. Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the ‘issue’ drop-down menu. Then, select the MOST efficient resolution from the ‘Resolution’ drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

Q292. The network administrator is investigating latency on a WiFi network. The administrator discovers a number of unidentified devices connected and wishes to limit access to only authorized users.
Which of the following will BEST meet the requirement?

 
 
 
 

Q293. A technician is removing malware from a workstation. The malware was installed via a phishing attack, which was initiated from a link that was included in an email.
Which of the following should the technician do to address this issue? (Choose two.)

 
 
 
 
 
 

Q294. An end user submits a request for the IT specialist to install new software on a workstation The workstation has the following specifications.

The minimum software requirements for the new application are a dual-core. 64-btt OS with 4GB of RAM and 60GB storage Which of the following conditions will the technician encounter when attempting to install the software?

 
 
 
 
 

Q295. A technician was told that 50 new computers were delivered. The company’s standard Windows image needs to be installed on all of them. Which of the following would be the MOST efficient way to get the image on all 50 computers?

 
 
 
 

Q296. Which of the following steps should a technician take to ensure an outside entity cannot introduce malware to the firmware on the router’?

 
 
 
 

Q297. During a network server outage, the administrators computer received an IP address of 169.254.0.10 and had no access to internal or external resources. Which of the following should be configured to ensure the administrator’s computer retains network access?

 
 
 
 

Q298. An end user’s PC is taking a long time to boot. Which of the following operations would be the BEST to resolve this issue with minimal expense? (Select two.)

 
 
 
 
 
 

Q299. A SOHO technician recently moved some data from one server to another to increase storage capacity. Several users are now reporting they cannot access certain shares on the network. When the users attempt to access the shares, they get the following error: Access Denied. The technician confirms the users are all in the proper security groups and have the proper access, but they are still unable to access the shares. Which of the following are the MOST likely reasons for these issues? (Select two.)

 
 
 
 
 

Q300. During a network server outage, the administrators computer received an IP address of
169.254.0.10 and had no access to internal or external resources.
Which of the following should be configured to ensure the administrator’s computer retains network access?

 
 
 
 

Q301. Which of the following are examples of possession authentication? (Choose three.)

 
 
 
 
 
 
 

Q302. A technician needs to access the user Interface of a server outside the network. The technician added network security with MAC filtering and port forwarding to allow tor the connection Which of the following will the technician MOST likely use to connect to the server?

 
 
 
 

Q303. A technician is PXE booting a computer. Which of the following is the technician MOST likely performing on the computer?

 
 
 
 

Q304. A user reports slow performance on a computer. A technician checks the computer and finds the RAM utilization Is very high. The technician restarts the computer, and the RAM use is still high. The technician discovers a program running in the background Is using most of the RAM. The user only uses this program once at the end of the year to produce a report. Which of the following steps should the technician take to improve the computer’s performance?

 
 
 
 

Q305. A user attempts to log in to a Windows PC, but the computer returns to the login screen after entering the correct username and password. A technician inspects the logs in Event Viewer and finds a message that corresponds to the user’s login attempts:
The user profile for Userl5 could not be loaded. Ntuser.dat is missing or corrupt.
Which of the following would be MOST appropriate for resolving this issue?

 
 
 
 

Q306. A user’s computer is suspected of hosting illegal files. The IT department has removed the computer and placed it in a secured, cypher-locked room, where it will remain until the local authorities arrive. Which of the following actions should the IT department perform NEXT?

 
 
 
 

220-1002 Exam Questions – Valid 220-1002 Dumps Pdf: https://www.prepawaypdf.com/CompTIA/220-1002-practice-exam-dumps.html

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