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An administrative area is a designated space for subject matter experts to manage content and interact within their lines of business. Company administrators assign area administrators to administrative areas. Area administrators have a subset of company administrator capabilities to perform area-related tasks. The company area is created by default and it is the top level of the internal structure of the site. Information on the company level is visible to all users in the company. There can only be one company level. If you want to add multiple subsidiaries or business areas, you can create different administrative areas for them. Reference:
Administrative Areas
Area & Workspace Configuration

In My Inbox, you can access content from the following components:
Workflows from SAP Build Work Zone: You can process tasks that are created by workflows that you design and run on SAP Build Work Zone. For more information, see Using My Inbox.
Workflows from SAP BTP Workflow Management: You can process tasks that are created by workflows that you design and run on SAP Business Technology Platform Workflow Management. For more information, see Configure My Inbox App.
Notifications from other SAP solutions: You can receive notifications from other SAP solutions that are integrated with SAP Build Work Zone, such as SAP SuccessFactors, SAP S/4HANA, SAP Ariba, and SAP Fieldglass. For more information, see Exploring the Information Architecture. The option B is not correct because notifications from SAP SuccessFactors are not accessed directly in My Inbox, but rather through the integration with SAP Build Work Zone. Reference:
Using My Inbox
Configure My Inbox App
Exploring the Information Architecture

The feed widget setting that is used on the home page level to show all public feed updates is Global. The feed widget is a type of widget that embeds a feed in an external web page. The feed widget builder allows users to create and customize feed widgets using various settings, such as the feed source, the feed type, the feed layout, and the feed filter. The feed source setting determines which feed is displayed in the widget. There are four options for the feed source setting: Public, Global, Home, and Company. The Public option displays the public feed of the site, which includes all public updates from all workspaces and members. The Global option displays the global feed of the site, which includes all public and private updates from all workspaces and members that the user has access to. The Home option displays the home feed of the user, which includes all updates that are relevant to the user, such as updates from their workspaces, followed members, and @mentions. The Company option displays the company feed of the user, which includes all updates from the user’s company, such as updates from their colleagues, managers, and subordinates. The feed widget setting that is used on the home page level to show all public feed updates is Global, because it shows all the updates that the user can see on the site, regardless of their workspace or member affiliation. The other options are either too restrictive (Home and Company) or too broad (Public) for the home page level. Reference:
Widget Builders
About Widgets

The SAP Workflow service provides three SAP Fiori applications for working with workflows in SAP Build Work Zone1:
My Inbox: This application allows you to access and manage your workflow tasks from different sources in one central place2. You can view, approve, reject, forward, or add comments to your tasks, as well as perform mass actions on multiple tasks2. You can also customize the layout and filter options of your inbox, and use the search function to find specific tasks2.
Monitor Workflows: Workflow Definitions: This application allows you to monitor the status and performance of your workflow definitions3. You can view the details of each workflow definition, such as the version, description, start conditions, and context data3. You can also see the number of workflow instances that are running, completed, or failed for each workflow definition, and drill down to the instance level3.
Monitor Workflows: Workflow Instances: This application allows you to monitor the status and performance of your workflow instances. You can view the details of each workflow instance, such as the start time, end time, duration, and current user task. You can also see the graphical representation of the workflow model, and the log entries for each step of the workflow execution.

The HR content package is a collection of content items such as UI integration cards, guided experience, or workspace templates that are bundled together in a ZIP file and can be easily uploaded and installed to your subaccount1. The HR content package provides the following functionalities:
Workspace templates: These are pre-built workspaces that you can use to create your own workspaces for various HR scenarios, such as onboarding, offboarding, performance management, and so on. You can customize the workspace templates to suit your needs and preferences1.
Guided experience: These are workflow-based cards that help you perform specific tasks through a multistep process possibly spanning multiple systems. For example, you can use the Onboarding Guided Experience to provide a personalized journey for your new hires from the time they receive an offer letter to their first 90 days at your company. You can also use the Return to Workplace Guided Experience to plan a safe return to the workplace for your company employees2.
UI Integration Cards: These are cards that display data from various sources and allow you to interact with them. For example, you can use the Employee Profile Card to view and edit the personal and professional details of an employee. You can also use the Employee Feedback Card to give and receive feedback from your peers and managers1.
The HR content package does not include chatbots or content templates as part of its functionalities. Reference:
Guided Experiences | SAP Help Portal
SAP Help Portal

Role collections are created in the Perform Post-Booster step of the product setup. This step involves running the Work Zone Configurator, which creates the role collections for SAP Build Work Zone and SAP SuccessFactors Work Zone. These role collections are used to assign authorizations to users and groups on the SAP BTP subaccount level1. Reference: 1: Explaining the Provisioning of Users and Roles in SAP Build Work Zone, https://learning.sap.com/learning-journey/implement-and-administer-sap-build-work-zone/explaining-the-provisioning-of-users-and-roles-in-sap-build-work-zone_f81cff40-ea59-49fc-8c9e-65f68b63a812

UI integration cards are a way to display information and application content from different backend systems in a unified and consistent way in SAP Build Work Zone. They can support operations on the UI, such as choosing the card header or a button, and they can call multiple backend systems using destinations. Destinations are a way to connect to external services or applications using a simple name. They must be maintained at the SAP BTP subaccount level and have the HTMLS.ForwardAuth Token property set to true. This property enables the SAP Build Work Zone to forward the authentication token to the destination service. UI integration cards cannot only consume business data from SAP systems, but also from non-SAP systems, as long as they are accessible via destinations.
For more information about UI integration cards, you can refer to the following resources:
UI Integration Cards | SAP Help Portal1
Direct Deployment of UI Integration Cards to SAP Work Zone | SAP Blogs2 Developing UI Integration Cards | SAP Help Portal3 SAP Build Work Zone, advanced edition – SAP Online Help4

The DWS SCIM API is a REST API based on the System for Cross-domain Identity Management (SCIM 2.0) specification that is used to manage users and user lists in the Digital Workplace Service (DWS) layer of SAP Build Work Zone1. The DWS SCIM API can be used to assign the company administrator role to users who are authorized to manage the entire SAP Build Work Zone tenant2. The company administrator role is required in addition to the role collection that is assigned to users on the SAP BTP subaccount level2.
The other options are incorrect because they are not assigned using the DWS SCIM API, but rather using the Site Manager UI or the Content Manager API. The support administrator role is assigned to users who can access the support tools and troubleshoot issues in SAP Build Work Zone3. The area administrator role is assigned to users who can manage a specific area within SAP Build Work Zone, such as spaces, pages, or notifications. The page content administrator role is assigned to users who can create and edit pages in SAP Build Work Zone.
Reference:
Explaining APIs and Webhooks, Unit 2, Lesson 3, Slide 5
Manage Administrators Using SCIM API, Section 2.2
About the Site Manager, Section 2.1
[About Roles and Role Assignment Restrictions], Section 2.2
[Create and Edit Pages], Section 3.1

SAP Business Application Studio is the recommended IDE for developing UI Integration Cards. SAP Business Application Studio is a modular development environment that provides desktop-like experience for developing business applications on SAP Business Technology Platform. It offers a set of tools and templates to create UI Integration Cards easily and efficiently. SAP Business Application Studio also enables direct deployment of UI Integration Cards to SAP Build Work Zone content repository. Reference:
SAP Business Application Studio
Direct Deployment of UI Integration Cards to SAP Work Zone
Developing UI Integration Cards

External users are the most restricted user type in SAP Build Work Zone, advanced edition. They are guests of your organization and are given access to only the specific private external workspaces to which they have been invited, as well as to their dedicated home pages (for external users) and their user profile1. Therefore, some actions that external users cannot do are:
Create workspaces: External users cannot create workspaces of any type. They can only join workspaces that they are invited to by internal users or other external users2.
Share user homepages with other external users: External users cannot share their user homepages with other external users. They can only view their own user homepage, which shows the workspaces they are a member of and the content they have recently accessed3.
Access My Workspace: External users cannot access My Workspace, which is a personal workspace for internal users where they can store and manage their own content. External users can only access the workspaces they are invited to and the content they are allowed to see4.
External users can do the following actions:
Post in workspace forums: External users can post in workspace forums of the workspaces they are a member of. They can also subscribe to topics, receive notifications, and mark answers as helpful or correct5.
Upload a custom profile picture: External users can upload a custom profile picture for their user profile. They can also edit their profile information, such as name, email, phone number, and bio.
Reference:
1: External Users – Overview
2: Managing External Users
3: User Home Page for External Users
4: My Workspace
5: Forum Section
: User Profile

You can enable the following features as sections in a workspace: content, workpages, and forums. The content section allows you to add different types of content to your workspace, such as cards, widgets, applications, documents, links, and videos. The workpages section allows you to create and edit pages that display content in a flexible layout. The forums section allows you to create and participate in discussions with other workspace members. You can also subscribe to topics, receive notifications, and mark answers as helpful or correct. The applications and messages features are not available as sections in a workspace, but you can access them from other places. You can add applications to your workspace as content items or as tiles on your workpages. You can access messages from the notification center or from the SAP Mobile Start app. Reference:
Content section: [Content Section]
Workpages section: [Workpages Section]
Forums section: [Forum Section]
Applications: [Applications]
Messages: [About Notifications] and [SAP Mobile Start]

To create user lists in SAP Build Work Zone, you can use either the Digital Workplace Service SCIM API or the SAP Cloud Identity Service SCIM API. Both of these APIs allow you to manage users and groups programmatically using the System for Cross-domain Identity Management (SCIM) protocol. The Digital Workplace Service SCIM API is used to create user lists in the Digital Workplace Service admin UI, while the SAP Cloud Identity Service SCIM API is used to create user lists in the SAP BTP subaccount admin UI. You cannot use the Digital Workplace Service admin UI or the SAP BTP subaccount admin UI directly to create user lists, as they do not provide the option to do so. Reference:
Creating User Lists
Digital Workplace Service SCIM API
SAP Cloud Identity Service SCIM API

Users can access SAP Build Work Zone, advanced edition on mobile devices through the SAP Mobile Start app and the SAP Build Work Zone Advanced app. The SAP Mobile Start app is a native app that provides a personalized and unified entry point to SAP applications and services. Users can access SAP Build Work Zone, advanced edition from the SAP Mobile Start app by adding it as a tile on the home screen. The SAP Build Work Zone Advanced app is a native app that allows users to access their workspaces, display different types of content, and perform workspace actions from their mobile device. Users can download and set up the SAP Build Work Zone Advanced app from the Apple App Store or Google Play Store by scanning the QR code from their user settings. Reference:
SAP Mobile Start app: [SAP Mobile Start]
SAP Build Work Zone Advanced app: About the SAP Build Work Zone Advanced Mobile App and Setting Up the SAP Build Work Zone Advanced Mobile App

The advanced edition of SAP Build Work Zone (formerly known as SAP Work Zone) extends the standard edition (formerly known as SAP Launchpad Service) by providing additional features and capabilities that are not available in the standard edition. Some of the aspects that are specific to the advanced edition are:
Blending of business data and unstructured content: The advanced edition allows users to create and consume different types of content, such as blogs, multimedia, surveys, polls, wiki pages, events, knowledge base articles, tasks, and feeds, and integrate them with business data from SAP and third-party applications. This enables users to have a holistic and engaging work experience that combines structured and unstructured information across different formats and channels1.
Empowering end users to create content: The advanced edition empowers business users with powerful page building and content authoring tools that enable them to create and publish content without requiring coding skills or IT support. Users can create dynamic, modern, and personalized user experiences using templates, widgets, and drag-and-drop features. Users can also collaborate and share content with their teams and colleagues using workspaces, feeds, and comments12.
The aspects that are not specific to the advanced edition are:
Integrating SAP and third-party business content: Both the standard and the advanced edition allow users to access information and processes from SAP and third-party business applications using UI integration cards, which are reusable components that display application content in a unified and consistent way. Users can also use destinations to connect to external services or applications using a simple name34.
Unifying access to SAP business applications: Both the standard and the advanced edition provide a simple, modern, and consistent user interface that provides a unified entry point to SAP business applications, such as SAP S/4HANA, SAP SuccessFactors, SAP Ariba, and SAP Analytics Cloud. Users can access the applications using role-based navigation and convenient single or no-password access via Single Sign-On (SSO)34.

UI integration cards are the most-used method to show business data on SAP Build Work Zone workpages because they allow you to display application content from different sources side by side without the user having to switch screens. They contain a certain set of information from an app or page that’s presented to users in a specific context. You can use cards to group information, link to more details, present a summary, and much more. As a result, your users get all the information they need on a single screen. UI integration cards can also interact with each other on the same workpage, making them more dynamic and responsive. Reference: UI Integration Cards | SAP Help Portal, Direct Deployment of UI Integration Cards to SAP Work Zone | SAP Blogs

Launchpad shell plugins are HTML5 applications that can be deployed to SAP Build Work Zone using SAP Business Application Studio. The deployment process is automated and involves creating a project from a template, adding the shell plugin code, and deploying the project to the SAP BTP subaccount HTML5 application section. The launchpad administrator can then add the shell plugin app to the launchpad using the launchpad configuration cockpit. Reference:
Exploring Launchpad Plugins – SAP Learning
Add a new HTML5 application to the MTA – SAP Help Portal
Creating and Configuring Shell Plugin Apps – SAP Help Portal

Workspace types are the categories that define the visibility and accessibility of workspaces in SAP Build Work Zone. There are three types of workspaces: public, private, and external. Public workspaces are open to all users of the system and can be discovered and joined by anyone. Private workspaces are restricted to invited members only and cannot be searched or accessed by others. External workspaces are created for external users who are not part of the system and can only access the workspace through a unique URL. Hidden and recommended are not workspace types, but workspace attributes. Hidden workspaces are those that are marked as hidden by the workspace owner or administrator and do not appear in the workspace list or recommendations. Recommended workspaces are those that are suggested to the user based on their profile, preferences, or activities. Reference:
What are SAP Build Work Zone workspaces? |Summer Tutorial Series |Lesson 3: Workspaces, section “Step 1 – Creating a new workspace”
[SAP Build Work Zone Administrator Guide], section “Workspaces”

The feed widget setting that is used on the home page level to show all public feed updates is Global. The feed widget is a type of widget that embeds a feed in an external web page. The feed widget builder allows users to create and customize feed widgets using various settings, such as the feed source, the feed type, the feed layout, and the feed filter. The feed source setting determines which feed is displayed in the widget. There are four options for the feed source setting: Public, Global, Home, and Company. The Public option displays the public feed of the site, which includes all public updates from all workspaces and members. The Global option displays the global feed of the site, which includes all public and private updates from all workspaces and members that the user has access to. The Home option displays the home feed of the user, which includes all updates that are relevant to the user, such as updates from their workspaces, followed members, and @mentions. The Company option displays the company feed of the user, which includes all updates from the user’s company, such as updates from their colleagues, managers, and subordinates. The feed widget setting that is used on the home page level to show all public feed updates is Global, because it shows all the updates that the user can see on the site, regardless of their workspace or member affiliation. The other options are either too restrictive (Home and Company) or too broad (Public) for the home page level. Reference:
Widget Builders
About Widgets

The SAP Activate Explore phase is the phase where the project team validates the fit of the standard SAP solution to the customer’s business requirements and identifies any gaps or deltas that need to be addressed1. The key deliverables of this phase are2:
Fit-to-Standard Analysis: This is a series of workshops where the project team demonstrates the predefined scenarios and processes in the SAP solution using the customer’s starter system and sample data. The customer validates the fit of the standard solution to their business needs and identifies any gaps or deltas that require additional configuration, customization, or extension3.
Data Load Preparation: This is the process of preparing the data migration objects and templates, defining the data migration strategy and approach, and performing data quality checks and cleansing. The project team also executes the initial data load to the quality system and validates the results4.
The other options are not part of the SAP Activate Explore phase, but rather of the following phases:
Integration setup: This is part of the SAP Activate Realize phase, where the project team configures and tests the integration scenarios between the SAP solution and other systems, such as legacy systems, third-party applications, or cloud services5.
Cloud System Provisioning: This is part of the SAP Activate Prepare phase, where the project team requests and receives the access to the SAP cloud systems, such as the starter system, the quality system, and the production system6.

Launchpad (shell) plugins are a way to extend the functionality and appearance of the SAP Build Work Zone header bar, sub-navigation bar, user menu, and user settings. They are different from UI integration cards, which are a way to display information and application content from different backend systems in a unified and consistent way in SAP Build Work Zone. Some of the characteristics that are applicable to launchpad (shell) plugins, but not to UI integration cards, are:
The SAP Build Work Zone Advanced extension is required in SAP Business Application Studio: This extension provides a set of tools and templates to create, test, and deploy launchpad (shell) plugins to SAP Build Work Zone. It also enables the direct deployment of the launchpad (shell) plugin from SAP Business Application Studio to SAP Build Work Zone, using the UI Integration Card: Deploy to SAP Build Work Zone, advanced edition option in the context menu of the manifest.json file1.
The application logs can be accessed from SAP BTP cockpit: Since launchpad (shell) plugins are deployed as HTML5 applications to SAP BTP, their application logs can be viewed and downloaded from the SAP BTP cockpit, under the HTML5 Applications section. This can help troubleshoot any issues or errors that occur during the runtime of the launchpad (shell) plugin2.
The source code can be downloaded directly from SAP BTP cockpit: Another feature of deploying launchpad (shell) plugins as HTML5 applications to SAP BTP is that their source code can be downloaded as a ZIP file from the SAP BTP cockpit, under the HTML5 Applications section. This can help backup or restore the launchpad (shell) plugin code, or share it with other developers2.
The characteristics that are not applicable to launchpad (shell) plugins, but to UI integration cards, are:
They are managed via the administration console of DWS: UI integration cards are managed via the administration console of SAP Build Work Zone, under the UI Integration Cards section. Here, users can upload, view, edit, and delete the UI integration cards that are available for their site. Launchpad (shell) plugins are not managed via the administration console, but via the SAP Business Application Studio or the SAP BTP cockpit34.
They are listed in the Content Manager based on the HTMLS content provider setup: UI integration cards are listed in the Content Manager of SAP Build Work Zone, under the HTMLS content provider, which is a way to connect to external HTML5 applications or UI integration cards. Users can browse, search, and add the UI integration cards to their site pages using the Content Manager. Launchpad (shell) plugins are not listed in the Content Manager, as they are not considered as content, but as extensions4 .

Knowledge base articles can be created in the workspaces Knowledge Base feature, which is enabled by the workspace administrator. The workspace has a Knowledge Base page that displays the knowledge base articles created in the workspace and where users can create knowledge base articles. Users can select a template, insert images, links, and videos, assign a category, and set permissions and publish settings for the knowledge base articles. Users can also view, edit, tag, like, bookmark, and comment on the published knowledge base articles. Reference:
SAP Build Work Zone, advanced edition | SAP Help Portal, section “Knowledge Base” SAP Build Work Zone, advanced edition – SAP Online Help, section “Creating, Publishing and Editing Knowledge Base Articles”

The Fit-to-Standard Analysis is a process of identifying the gaps between the customer’s business requirements and the standard SAP solutions, and determining the best way to close those gaps1. When pre-delivered content is planned to be used, such as the content packages provided by SAP Build Work Zone, some activities can help prepare the Fit-to-Standard Analysis, such as:
Expose business content: This means making the relevant business content (for example, SAP Fiori apps) available and accessible in the launchpad component of SAP Build Work Zone. This can be done by configuring the destinations, catalogs, and roles for the business content sources2. Exposing business content can help demonstrate the standard SAP solutions and evaluate their fit with the customer’s needs.
Maintain destination to SAP SuccessFactors: This means creating and configuring a destination to connect SAP Build Work Zone to SAP SuccessFactors, which is a cloud-based human resource management system. This can be done by using the SAP BTP cockpit or the SAP Cloud Connector3. Maintaining destination to SAP SuccessFactors can help leverage the pre-built content packages for SAP SuccessFactors that are available in SAP Build Work Zone, such as the Employee Onboarding package4.
The other options are incorrect because they are not related to the pre-delivered content for SAP Build Work Zone. SAP Cloud Transportation Management service and SAP IBP are different SAP solutions that are not part of the content packages for SAP Build Work Zone.
Reference:
Proven practices for fit-to-standard for your SAP Activate project, Section 1 Explaining the Prepare Phase, Section 2.2 Create and Configure Destinations, Section 2.1 SAP Build Work Zone Content Packages, Section 2.2