New (2025) Salesforce Salesforce-AI-Specialist Exam Dumps [Q45-Q68]

NO.45 Universal Containers wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) in a prompt template.
What should the AI Specialist recommend?

Create a Flex template to add resources with standard and custom objects as inputs.

Create a prompt template passing in a special custom object that connects the records temporarily,

Create a prompt template-triggered flow to access the data from standard and custom objects.

NO.46 An AI Specialist built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors.
What is the cause of the random nature of this error?

The number of tokens generated by the dynamic nature of the prompt template will vary by record.

The template type needs to be switched to Flex to accommodate the variable amount of tokens generated by the prompt grounding.

The number of tokens that can be processed by the LLM varies with total user demand.

NO.47 Universal Containers (UC) noticed an increase in customer contract cancellations in the last few months. UC is seeking ways to address this issue by implementing a proactive outreach program to customers before they cancel their contracts and is asking the Salesforce team to provide suggestions.
Which use case functionality of Model Builder aligns with UC’s request?

Product recommendation prediction

Customer churn prediction

Contract Renewal Date prediction

NO.48 A service agent is looking at a custom object that stores travel information. They recently received a weather alert and now need to cancel flights for the customers that are related with this itinerary. The service agent needs to review the Knowledge articles about canceling and rebooking the customer flights.
Which Einstein Copilot capability helps the agent accomplish this?

Execute tasks based on available actions, answering questions using information from accessible Knowledge articles.

Invoke a flow which makes a call to external data to create a Knowledge article.

Generate a Knowledge article based off the prompts that the agent enters to create steps to cancel flights.

NO.49 Universal Containers’ current AI data masking rules do not align with organizational privacy and security policies and requirements.
What should an AI Specialist recommend to resolve the issue?

Enable data masking for sandbox refreshes.

Configure data masking in the Einstein Trust Layer setup.

Add new data masking rules in LLM setup.

NO.50 Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls.
How should UC meet this requirement?

Enable Einstein Conversation Insights, assign permission sets, define recording managers, and customize insights with up to 50 competitor names.

Enable Einstein Conversation Insights, connect a recording provider, assign permission sets, and customize insights with up to 25 products.

Enable Einstein Conversation Insights, enable sales recording, assign permission sets, and customize insights with up to 50 products.

NO.51 A sales rep at Universal Containers is extremely busy and sometimes will have very long sales calls on voice and video calls and might miss key details. They are just starting to adopt new generative AI features.
Which Einstein Generative AI feature should an AI Specialist recommend to help the rep get the details they might have missed during a conversation?

Call Summary

Call Explorer

Sales Summary

NO.52 Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number.
Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details.
Which solution should an AI Specialist implement to meet this requirement?

Create a screen flow to collect sales order number and invoke the prompt template using the standard “Prompt Template” flow action.

Create a template-triggered prompt flow and invoke the prompt template using the standard “Prompt Template” flow action.

Create an autolaunched flow and invoke the prompt template using the standard “Prompt Template” flow action.

NO.53 An AI Specialist turned on Einstein Generative AI in Setup. Now, the AI Specialist would like to create custom prompt templates in Prompt Builder. However, they cannot access Prompt Builder in the Setup menu.
What is causing the problem?

The Prompt Template User permission set was not assigned correctly.

The Prompt Template Manager permission set was not assigned correctly.

The large language model (LLM) was not configured correctly in Data Cloud.

NO.54 Universal Containers (UC) is implementing Einstein Generative AI to improve customer insights and interactions. UC needs audit and feedback data to be accessible for reporting purposes.
What is a consideration for this requirement?

Storing this data requires Data Cloud to be provisioned.

Storing this data requires a custom object for data to be configured.

Storing this data requires Salesforce big objects.

NO.55 Universal Containers wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) inaprompt template.
What should the AI Specialist recommend?

Create a Flex template to add resources with standard and custom objects as inputs.

Create a prompt template passing in a special custom object that connects the records temporarily,

Create a prompt template-triggered flow to access the data from standard and custom objects.

NO.56 Universal Containers has an active standard email prompt template that does not fully deliver on the business requirements.
Which steps should an AI Specialist take to use the content of the standard prompt email template in question andcustomize it to fully meet thebusiness requirements?

Save as New Template and edit as needed.

Clone the existing template and modify as needed.

Save as New Version and edit as needed.

NO.57 Universal Containers implemented Einstein Copilot for its users.
One user complains that Einstein Copilot is not deleting activities from the past 7 days.
What is the reason for this issue?

Einstein Copilot Delete Record Action permission is not associated to the user.

Einstein Copilot does not have the permission to delete the user’s records.

Einstein Copilot does not support the Delete Record action.

NO.58 Universal Containers tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users findthat the draft email containsplaceholders for attributes that could have been derived from the recipient’s contact record.
What is the most likely explanation for why the draft email shows these placeholders?

The user does not have Einstein Sales Emails permission assigned.

The user does not have permission to access the fields.

The user’s locale language is not supported by Prompt Builder.

NO.59 Which feature in the Einstein Trust Layer helps to minimize the risks of jailbreaking and prompt injection attacks?

Secure Data Retrieval and Grounding

Data Masking

Prompt Defense

NO.60 The AI Specialist of Northern Trail Outfitters reviewed the organization’s data masking settings within the Configure Data Masking menu within Setup. Upon assessing all of the fields, a few additional fields were deemed sensitive and have been masked within Einstein’s Trust Layer.
Which steps should the AI Specialist take upon modifying the masked fields?

Turn off the Einstein Trust Layer and turn it on again.

Test and confirm that the responses generated from prompts that utilize the data and masked data do not adversely affect the quality of the generated response

Turn on Einstein Feedback so that end users can report if there are any negative side effects on AI features.

NO.61 Universal Containers (UC) is implementing Einstein Generative AI to improve customer insights and interactions. UC needs audit and feedback data to be accessible for reporting purposes.
What is a consideration for this requirement?

Storing this data requires Data Cloud to be provisioned.

Storing this data requires a custom object for data to be configured.

Storing this data requires Salesforce big objects.

NO.62 Universal Containers (UC) wants to assess Salesforce’s generative features but has concerns over its company data being exposed to third- party large language models (LLMs). Specifically, UC wants the following capabilities to be part of Einstein’s generative AI service.
No data is used for LLM training or product improvements by third- party LLMs.
No data is retained outside of UC’s Salesforce org.
The data sent cannot be accessed by the LLM provider.
Which property of the Einstein Trust Layer should the AI Specialist highlight to UC that addresses these requirements?

Prompt Defense

Zero-Data Retention Policy

Data Masking

NO.63 Universal Containers wants to utilize Einstein for Sales to help sales reps reach their sales quotas by providing Al-generated plans containing guidance and steps for closing deals.
Which feature should the AI Specialist recommend to the sales team?

Find Similar Deals

Create Account Plan

Create Close Plan

NO.64 Universal Containers wants to allow its service agents to query the current fulfillment status of an order with natural language. There is an existing autolaunched flow to query the information from Oracle ERP, whichis the system of record for the order fulfillment process.
How should an AI Specialist apply the power of conversational AI to thisuse case?

Create a Flex prompt template in Prompt Builder.

Create a custom copilot action which calls a flow.

Configure the Integration Flow Standard Action in Einstein Copilot.

NO.65 Universal Containers wants to utilize Einstein for Sales to help sales reps reach their sales quotas by providing Al-generated plans containing guidance and steps for closing deals.
Which feature should the AI Specialist recommend to the sales team?

Find Similar Deals

Create Account Plan

Create Close Plan

NO.66 How does the Einstein Trust Layer ensure that sensitive data is protected while generating useful and meaningful responses?

Masked data will be de-masked during response journey.

Masked data will be de-masked during request journey.

Responses that do not meet the relevance threshold will be automatically rejected.

NO.67 Universal Containers (UC) has recently received an increased number of support cases. As a result, UC has hired more customer support reps and has started to assign some of the ongoing cases to newer reps.
Which generative AI solution should the new support reps use to understand the details of a case without reading through each case comment?

Einstein Copilot

Einstein Sales Summaries

Einstein Work Summaries

NO.68 Universal Containers wants to be able to detect with a high level confidence if content generated by a large language model (LLM) contains toxic language.
Which action should an Al Specialist take in the Trust Layer to confirm toxicity is being appropriately managed?

Access the Toxicity Detection log in Setup and export all entries where isToxicityDetected is true.

Create a flow that sends an email to a specified address each time the toxicity score from the response exceeds a predefined threshold.

Create a Trust Layer audit report within Data Cloud that uses a toxicity detector type filter to display toxic responses and their respective scores.

New (2025) Salesforce Salesforce-AI-Specialist Exam Dumps [Q45-Q68]

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